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    Frequently asked questions

    My order hasn't arrived yet. Where is it?

    Our courier partners usually take a break on public holidays and Sundays. If you place an order right before or during a holiday, please allow a few extra days for your posters to arrive.

    Do you deliver on public holidays?

    Our courier partners deliver on Sundays, but they usually take a break on public holidays. If you place an order right before or during a holiday, please allow a few extra days for your posters to arrive.

    Do you deliver to my postcode?

    We deliver to almost every corner of India. You can check if we deliver to your specific area by entering your pincode on the checkout page before you pay.

    Is next-day delivery available on all orders?

    Because we focus on 8K Print Quality and use special OEKO-TEX Certified inks, we take a little extra time to make sure your poster is perfect. For this reason, we currently do not offer next-day delivery. Most orders are shipped within 24–48 hours of being placed.

    How do I hang the posters?

    Every order comes with adhesive stripes included. You don’t need to buy glue or damage your walls with nails—just peel and stick.

    Is the packaging safe?

    Yes, we ship all posters rolled up in a strong square/circular tube. This prevents any creases or folds during the delivery process.

    What if I want to cancel my order?

    For standard posters, you can cancel before we ship. For customized posters, you must cancel within 3 hours of ordering, as we start printing immediately after that.

    Any other questions?

    You can also reach us directly over the email

    support@aurantara.in